New Delhi: A confrontation broke out between Ola founder Bhavish Agarwal and humorist Kunal Kamra on Sunday on social media platform X over the after-sales and repair high quality of the corporate’s electrical scooters. It began when Kamra responded to a publish on X by Agarwal, who posted a photograph of Ola’s giga manufacturing unit, by placing an image of a number of Ola Electrical scooters parked collectively seemingly ready for servicing.
“Do Indian customers have a voice? Do they deserve this? Two wheelers are many each day wage staff lifeline …,” Kamra wrote together with the picture.
He tagged Union Highway Transport and Highways minister Nitin Gadkari, asking: “Is that this how Indians will get to utilizing EVs?” The comic additionally tagged the official deal with of the Division of Shopper Affairs, Authorities of India @jagograhakjago, looking for a solution saying “Any phrase?” Kamra additional wrote, “Anybody who has a problem with OLA Electrical depart your story under tagging all…”.
To this Agarwal responded, “Because you care a lot @kunalkamra88, come and assist us out! I am going to even pay greater than you earned for this paid tweet or out of your failed comedy profession. Or else sit quiet and allow us to give attention to fixing the problems for the true clients.” He additional stated, “We’re increasing the service community quick and backlogs shall be cleared quickly.”
To the “failed comedy profession” comment by Agarwal, Kamra responded by posting a video clip of one in every of his exhibits with the viewers clapping and cheering and known as the Ola Electrical founder and CMD “smug and substandard”.
In response, Agarwal stated,”Chot lagi? Dard hua? Aaja service heart. Bahut kaam Hai. (Did it damage. It’s extremely much less. Come to service heart). I’ll pay higher than your flop exhibits pay you.” Kamra then challenged Agarwal to “give a complete refund to anybody who needs to return their OLA EV & who’s bought it within the final 4 months”, saying he does not want his cash however “folks not with the ability to get to their office want your accountability”. “Present your clients that you just really care,” Kamra asserted.
Agarwal hit again saying, “Now we have sufficient packages for our clients in the event that they face service delays. In the event you have been a real one, you’d have identified. Once more, do not attempt to again out of this. Come and do some actual work reasonably than armchair criticism.” Many Ola Electrical customers jumped into the spat and complained concerning the service high quality of the corporate, asking Agarwal to deal with their points.
(With inputs from company)
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